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Senior Manager, Product

Date:  23-May-2023

StarHub Green

Company:  StarHub Ltd

Job Description

  • Define User Experiences and collaborate with cross-functional teams to ensure alignment with business objectives.
  • Create customer epics and user stories to improve product experience and content consumption experience
  • Engage cross functional teams to ensure timely delivery of product roll out
  • Stay updated with latest industry developments, evaluate new technologies and analyse market competitors to ensure competitive edge.
  • Conduct UAT testing, coordinate and support Product Trial testing with internal stakeholders
  • Maintain product performance and manage bug fix plans, operational issues to ensure service quality and customer satisfaction.
  • Support content and marketing teams to help surface and present most relevant content
  • Prepare product documentations and process flows, conduct product trainings and support product launch activities with relevant stakeholders.


  • Bachelor’s Degree in Engineering, Computer Science or any related discipline.
  • At least 3-4 years of working experience in telecommunications, info communications or any related media industry, with knowledge of and experience in the product development lifecycle.
  • TV and video distribution platform technology (MPEG, ABR, DASH/HLS protocol, )
  • Understanding of Application development language and associated tools (HTML, Javascript, Android, etc..)
  •  Strong project management skills
  • Ability to work in a fast-paced and dynamic environment with tight deadlines
  • Team player who can collaborate with cross functional teams

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