Job Description

1.            Develop employees’ skill through education and training.

2.            Structures training plans to meet financial objectives.

3.            Provide training as a mentor to gives employees the confidence to work on their own.

4.            Improve employee retention, future-readiness, better employee performance and better service and product delivery.

5.            Understand the divisional climate thru data analytics from employee surveys/dipsticks and curate improvement plans and strategies to further increase employee engagement, satisfaction, and retention.

6.            Formulate and maintain employee training and incentive budget.

7.            Perform sales performance review/audit and recommendation of coaching plan.

Qualifications

• Diploma or Degree in any discipline

• Min 2 years of work experience in Corporate/Commercial Training, Staff Communications and Project Coordination

• Enjoy building relationships and engaging with people

• Telco, Retail or Hospitality industry experience preferred

• Excellent written and oratorical skills to motivate and drive energy

• Tech-savvy and willing to embrace new technology

• ACLP

• Proficient in Microsoft Office

• Administrative skills to manage training programs

• Creative Thinking, Mind Mapping and Future Planning

• Coaching and Team Building

• Reporting and Data analysis

*We regret that only shortlisted candidates will be notified.