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Senior/ Engineer (Operations Support System)

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Date: 17-Jun-2022

Location: StarHub Green

Company: StarHub Ltd

Job Description

Purpose

  • Translate or map business requirements of the organizations to efficient software solutions
  • Work closely with different stakeholders to facilitate the implementation and maintenance of existing and new software solutions
  • Support systems integration testing (SIT) and user acceptance testing (UAT) and participate in all software development lifecycle phases
  • Knowledgeable in enterprise toolsets focused on integrating multiple business processes to improve quality and efficiency
  • Unique challenges of this position include configuration management, process definition, customization, extension, data migration and maintenance of systems

 

Responsibilities:

  • Support in-house development of workflows, network modelling and reports
  • Develop program specifications, script and software modules
  • Prepare procedural documentation and relevant reports
  • Test and evaluate new patches or releases from vendor
  • Support the roll-out of new patches or applications
  • Set up new users' accounts and profiles, including any access issues faced by the users
  • Manage, monitor, optimize and troubleshoot the cloud infrastructure (VMs/containers), operating systems, application platforms, backups and components related to OSS platforms
  • Point-of-contact for designated OSS platforms, from architectural design to daily operational tasks, including design, planning, installation, provisioning, troubleshooting, supports and maintenance of the OSS platforms
  • Investigate, analyze, and resolve complex technical problems. 
  • Identify and manage interfaces, service levels, standards, and configurations 
  • Propose alternative solutions and technologies to improve and bring about high quality system solutions
  • Demonstrate good understanding of the business needs driving the projects
  • Liaise with vendors on change requests and put up necessary purchase requisitions
  • Provide technical advice and support to the users on existing and new software systems
     

Qualifications

  • Bachelor degree in Computer Science, Computer engineering, Information Technology or equivalent
  • At least 2 years of relevant experiences in application development implementation, designing solutions, support/ maintenance of software applications and system platforms
  • Demonstrated proficiency in:
    • Database technologies such as Oracle, MY SQL, Cassandra, MariaDB
    • OS such as Microsoft, Linux
    • Application servers (Apache, Tomcat, etc.) under Windows/UNIX/Linux environments
  • Knowledge of VMware and Cloud Infrastructure technologies
  • Software development/ programming experiences with Web Applications, Java/ PHP/ Python, Web Services, Rest 
  • Experiences in developing applications supporting telecom OSS 
  • Ability to self-learn and apply programming skills to fulfil business requirements
  • Knowledge of mobile and fixed networks will be advantageous
  • Knowledge of geographical information systems suh as GE SmallWorld, ArcGIS, QGIS will be advantageous

 

*We regret that only shortlisted candidates will be notified.