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Senior/ Associate Engineer (Fixed Core & Fibre Field Services)

Date:  11-Mar-2023

Tai Seng

Company:  StarHub Ltd

Job Description

Provide daily technical and operations support of StarHub’s Core and Fibre network infrastructure



  • Carry out daily infrastructure operations and maintenance of the core transmission network and ensure continuous connectivity
  • Service provisioning, testing, migration and fault resolution of international (IPLC) and domestic services
  • Provide on-site support to resolve network equipment failures whenever required
  • Perform proactive monitoring and performance analysis of Fixed Core network-wide elements’ key performance indicators and alarms, and upkeep high service quality level
  • Plan and carry out maintenance activities and/or change requests on Fixed Core Transmission network elements
  • Carry out dark fibre provisioning, operation and maintenance of the fibre network infrastructure
  • Perform optical fibre system maintenance, troubleshooting and restoration work
  • Perform scheduled fibre diversion implementation work
  • Liaise with vendors and cross-functional teams to troubleshoot any fibre related issues
  • Ensure all fibre records are updated across various platforms
  • Carry out planned and adhoc after-office hour network upgrading and maintenance requests
  • Provide support to ad-hoc projects


  • Diploma in Engineering
  • Knowledge of telecommunication services and fixed transport network technology
  • Knowledge of fibre optics and IP systems
  • Must possess a valid Class 3 (manual gear) driving licence and be willing to operate an assigned company motor vehicle
  • Perform rotating standby duties including weekends and public holidays

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