Job Description

Purpose
Perform service and equipment configuration, testing, troubleshooting and maintenance so as to ensure uptime and customer satisfaction of StarHub's Enterprise services

Responsibilities

• Provide on-site support to install, provision, and maintain network equipment and services, covering local enterprise networks, remote access, internet, traffic management and network health reporting
• Design, engineer, and manage configuration of network elements.
• Conduct validation testing, design and review of test reports after installation of a network extensions, to determine compliance with the design/ contract specifications
• Support and provide advice to solutions, performance issues and other problems regarding complex coupling of StarHub’s MPLS Infrastructure
• Troubleshoot and resolve technical issues
• Document all technical issues and resolution status
• Participate in network projects including the refresh and upgrade of existing network infrastructure with new functionalities and technologies 
• Perform weekly rotating 24x7 standby duties

Qualifications

• Diploma in Electrical/ Electronic/ Computer Engineering
• Knowledge of telecommunication services and fixed transport network technology
• Experiences in configuring routers, switches, firewalls, access points
• Familiar with Riverbed, SDWAN 
• Possesses a valid Class 3 (manual gear) driving licence and be willing to operate an assigned company motor vehicle
• Perform rotating standby duties including weekends and public holidays

*We regret that only shortlisted candidates will be notified.