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Senior/ Associate Engineer (Field Services)

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Date: 19-Nov-2021

Location: Tai Seng

Company: StarHub Ltd

Job Description

Purpose
Perform service and equipment configuration, testing, troubleshooting and maintenance so as to ensure uptime and customer satisfaction of StarHub's Enterprise services

 

Responsibilities

  • Provide on-site support to install, provision, and maintain network equipment and services, covering local enterprise networks, remote access, internet, traffic management and network health reporting
  • Design, engineer, and manage configuration of network elements.
  • Conduct validation testing, design and review of test reports after installation of a network extensions, to determine compliance with the design/ contract specifications
  • Support and provide advice to solutions, performance issues and other problems regarding complex coupling of StarHub’s MPLS Infrastructure
  • Troubleshoot and resolve technical issues
  • Document all technical issues and resolution status
  • Participate in network projects including the refresh and upgrade of existing network infrastructure with new functionalities and technologies 
  • Perform weekly rotating 24x7 standby duties

Qualifications

  • Diploma in Electrical/ Electronic/ Computer Engineering
  • Knowledge of telecommunication services and fixed transport network technology
  • Experiences in configuring routers, switches, firewalls, access points
  • Familiar with Riverbed, SDWAN 
  • Possesses a valid Class 3 (manual gear) driving licence and be willing to operate an assigned company motor vehicle
  • Perform rotating standby duties including weekends and public holidays

 

*We regret that only shortlisted candidates will be notified.