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Senior/ Associate Engineer (Field Services)
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Date: 12-May-2022
Location: Tai Seng
Company: StarHub Ltd
Job Description
Purpose
Perform service and equipment configuration, testing, troubleshooting and maintenance so as to ensure uptime and customer satisfaction of StarHub's Enterprise services
Responsibilities
- Provide on-site support to install, provision, and maintain network equipment and services, covering local enterprise networks, remote access, internet, traffic management and network health reporting
- Design, engineer, and manage configuration of network elements.
- Conduct validation testing, design and review of test reports after installation of a network extensions, to determine compliance with the design/ contract specifications
- Support and provide advice to solutions, performance issues and other problems regarding complex coupling of StarHub’s MPLS Infrastructure
- Troubleshoot and resolve technical issues
- Document all technical issues and resolution status
- Participate in network projects including the refresh and upgrade of existing network infrastructure with new functionalities and technologies
- Perform weekly rotating 24x7 standby duties
Qualifications
- Diploma in Electrical/ Electronic/ Computer Engineering
- Knowledge of telecommunication services and fixed transport network technology
- Experiences in configuring routers, switches, firewalls, access points
- Familiar with Riverbed, SDWAN
- Possesses a valid Class 3 (manual gear) driving licence and be willing to operate an assigned company motor vehicle
- Perform rotating standby duties including weekends and public holidays
*We regret that only shortlisted candidates will be notified.