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Senior Account Manager / Account Manager

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Date: 28-Apr-2021

Location: StarHub Green

Company: StarHub Ltd

Job Description

 

Key point of contact between our organisation and enterprise clients to create long-term sustainable strong partnerships, connecting key business executives and stakeholders in the Singapore Public Sector.  The Account Manager’s role is to oversee a portfolio of assigned corporate clients, answer client’s enquiries, and actively seek new sales opportunity and develop new business from existing clients, in Singapore Public Sector.

 

Responsibilities

  • Serves as a primary point of contact for all client account matters.
  • Build and maintain long-term partnerships and develop trusted advisor relationships with key executives and stakeholders at all levels of an organization.
  • Holds ownership of portfolio revenue and account matrix.
  • Develop new business with existing clients and/or identify areas of new opportunities, present, negotiate and close to meet sales quotas.
  • Collaborating with cross-functional internal departments to ensure that clients requirements are understood and met.
  • Ensure timely and successful presentation of client-focused solutions based on clients’ requirements and objectives.
  • Track and analyze usage data for account reviews.
  • Assist with challenging client request or issue escalation as needed.

Qualifications

 

Basic Qualifications

  • Strong work ethic and organizational skills
  • Several years of enterprise technology sales as well as experience selling to public sector
  • Business acumen to comprehend customer strategy and industry business drivers
  • Proven track record to achieving or exceeding sales targets
  • Target orientated individual with demonstrable sales experience dealing with B2B customers having demonstrated decision making, problem solving, and negotiating skills.
  • Excellent communication/interpersonal skills and the ability to professionally interact with customers, with verbal and written communication, analytical written and presentation skills.
  • Ability to characterize value of products/some technical knowledge
  • Demonstrated initiative and creativity
  • Educated to diploma level or higher

 

Preferred Qualifications

  • Experience as the primary account manager for a large enterprise working with multiple business units and influencing governance and policy is a plus.
  • A BA or BS degree in computer science, engineering, business, marketing, or related field (MBA preferred) 
  • Other experiences to include: experience in large complex deal negotiations with a successful track record; ability to navigate across StarHub and the customer in a trusted advisor/consultative approach; and, establishing credibility quickly with senior level executives across the organizations.
  • Experience in driving the adoption of new technologies and solutions preferred.
  • Experience with and knowledge of Singapore Public Sector is preferred, and with experience in Transportation Segment.

 

*We regret that only shortlisted candidates will be notified.