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Product Manager, Enterprise Wi-Fi & LAN Services

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Date: 14-Jan-2022

Location: StarHub Green

Company: StarHub Ltd

Job Description

We are looking for a Product Manager for the Enterprise Business Group (EBG) to join our Product Management team to shape Starhub’s Enterprise Wi-Fi and LAN services. As a Product Manager, you will be responsible for the go-to-market strategy, creation, development, launch and in-life management of LAN, Wireless LAN and Wireless@SGx products and services for the Singapore domestic market. This is a great opportunity to join our mission to enabling government clients, SME and large enterprises in Singapore to benefit from digital transformation and improve the lives of our customers daily.

Main Responsibilities

  • Product development/launch, go-to-market, operations, and life-cycle management of the products assigned.
  • Research, ideate, define, and simplify our LAN and cloud-controlled Wi-Fi product offerings.
  • Align the EBG connectivity, managed services & ICT portfolio needs to simplify and find commonality in the way we offer, deploy and support LAN and Wireless LAN services.
  • Manage P&L and capital expenditure. Develop and manage business cases and strive to have the best possible return on investment by leveraging the full spectrum of the StarHub and vendor/partner eco-system.
  • Define, add to and maintain the EBG CPE catalogue and services across EBG Product & ICT.
  • Establish costing and financing models for assigned services defined in the CPE catalogue.

A Few Things About You

  • You are constantly on the lookout for ways to help businesses connect end-users and simplify the operation and management of their in-office, campus, warehouse, or store connectivity.
  • You are familiar with the deployment, on-demand provisioning, service chaining and orchestration of CPE, as well as with exposing edge functions via API and through self-service.
  • You have a passion for technology and keep abreast of industry trends and developments.
  • You take ownership of a product and ensure its profitability, end to end service experience and delivery in a timely, customer-centric manner.
  • You understand the process required in bringing a product to market, and have experience in product life cycle management, such as process improvement, inventory optimization, forecasting and reporting.
  • You can build products and services where there is ambiguity on what to build and when.
  • You are able to cope with setbacks and shifts in priorities.


  • At least 3-5 years of experience in product management, preferably at a software, tech or telco company.
  • Experience managing CPE, LAN, Wi-Fi or technology products and services preferred.
  • An understanding of cloud-managed or software-defined programmable infrastructure and use cases will be advantageous.
  • Working knowledge of networking vendors like HPE/Aruba, Cisco Meraki or Ruckus Wireless is a plus.
  • Experience in Agile Product Development and Scrum is a plus.
  • Tertiary degree in Business Management, Computer Science or related fields.

* We regret that only shortlisted candidates will be notified