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Product Manager, Enterprise Connectivity

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Date: 09-Sep-2021

Location: StarHub Green

Company: StarHub Ltd

Job Description

We are looking for a Product Manager for the Enterprise Business Group (EBG) to join our Product Management team to grow Starhub’s enterprise connectivity services. As a Product Manager, you will be responsible for the product life cycle management, go-to-market strategy, development, and in-life performance of our domestic internet access, enterprise internet and internet managed services. This is a great opportunity to join our mission to enabling government clients, SME and large enterprises in Singapore to benefit from digital transformation and improve the lives of our customers daily.

Main responsibilities

  • Product development/launch, go-to-market, operations, and life-cycle management of the products assigned.
  • Shape the vision and product GTM to reflect target client needs to help StarHub better retain clients, stay competitive and grow market share.  
  • Ensure our internet suite of products support a diverse range of clients, from small businesses that need reliable internet access to mid-size and large enterprises that need to run demanding Collaboration, Cloud and SaaS applications.
  • Enable digital consumption and self-care for internet services and value-added services for clients.
  • Drive adoption of modern internet technologies in StarHub’s Internet backbone and access networks, including service lifecycle orchestration (LSO).
  • Manage P&L and capital expenditure. Develop and manage business cases and achieve outcomes which delight both our clients and shareholders.

 

A few things about you

  • You want to apply your skills and expertise to make customer internet connectivity networks more scalable, reliable and cost-effective.
  • You are familiar with digitalisation and automation, and how use apply these to enable self-care and other operational benefits for our clients.
  • You take ownership of the product and ensure its profitability, end to end service experience and delivery in a timely, customer-centric manner.
  • You understand the process required in bringing a product to market and have experience in managing delivery and operations processes.
  • You are meticulous about processes and work collaboratively across teams and departments.
  • You have a passion for technology and keep abreast of industry trends and developments.
  • You are able to cope with setbacks and shifts in priorities.

 

Qualifications

  • At least 3-5 years of experience in product management, preferably at a software, tech or telco company.
  • Prior experience at a telecommunication service provider, internet provider or System Integrator (SI) in a product, presales or project role is advantageous.
  • Working knowledge of one of the following technologies and/or products is preferred: Fibre Broadband, IP routing, ACL, DNS hosting.
  • Experience in Agile Product Development is a plus.
  • Tertiary degree in Business Management, Computer Science or related fields.

 

*We regret that only shortlisted candidates will be notified.