As an Experience Designer, you are relentlessly focused on creating remarkable individual experiences for our customers. You’ll help us facilitate positive encounters with the brand through products, services and digital interactions. You’ll map out how to turn something ordinary into something distinctive–even delightful–every chance you get.

You’re also a true veteran of human-centered design and love getting your hands dirty whether you’re interviewing our customers out in the field or designing the next experience our customers will love. 

You’ll also collaborate with Product, Brand and MARCOM, Customer Experience and Development teams using design thinking methods to rally teams around continuous, human-centered improvements.

• Bachelor or Master's degree in the area of Human Factors, Human Computer Interaction, or associated field with a focus on design or research
• 3+ years of experience working in UX, UI, HCI related fields with experience working with a track record of successfully shipping products.
• Excellent storyteller and written skills; able to effectively articulate rationale behind your design decisions and influence key stakeholders.
• Experience in designing large-scale system designs and frameworks on multiple platforms (iOS, Android, and Mobile web)
• Strong fluency in design fundamentals including: layout, visual hierarchy, colour, typography and iconography.
• Mastery with design tools (Sketch, Protopie, Figma, Zeplin, etc.).
• Understands the importance of research and testing and begins every project by defining what qualitative and quantitative data will be important.
• A solid grasp of human-centered design, planning and conducting user research, usability studies, A/B testing, rapid prototyping, and can address usability and accessibility concerns.

*We regret that only shortlisted candidates will be notified.