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Business Analyst

Date:  24-Nov-2022
Location: 

StarHub Green

Company:  StarHub Ltd

Job Description

  • Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
  • Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
  • Develop technical design specification and translate technical design into process/program specification Involve in the design review session.
  • Make changes to configurable items, which include hardware, software, documentation, etc.
  • Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
  • Prepare user manual and operations manual, and plan & facilitate training of users and operators.
  • Provide post implementation support (including production support and service requests).
  • Escalate and discuss critical issues such as scope creep with the relevant managers.
  • Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

Qualifications

  • Typically 4-6 years IT working experience
  • Good understanding of Software Development Life Cycle (SDLC) processes
  • Ability to produce specifications for documentations and implementations
  • Experience in IT business analysis techniques
  • Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
  • Ability to lead, develop and maintain respectful and trusting relationship
  • Proficient in written and spoken English
  • Degree or Diploma in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
  • Experience working in govt project is a plus
  • CDAP certification is a plus

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